2015 Ram Promaster City Safety Report
2015 RAM PROMASTER CITY Safety Report
Safety Decision Cockpit for the 2015 Ram Promaster City
This page is the hub for deciding what to inspect next on the 2015 Ram Promaster City. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (4) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (86) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 3 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Power Train | Compare power train issues across vehicles. |
| Cleaner nearby model year | 2018 | Compare against the 2018 Ram Promaster City with 1 complaints and 2 recalls. |
| Riskier nearby model year | 2017 | Check the 2017 Ram Promaster City before buying across this generation. |
Ram Promaster City Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Ram Promaster City years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2016 Ram Promaster City | 56 | 4 | Compare as a potentially cleaner alternative. |
| 2017 Ram Promaster City | 75 | 3 | Compare as a potentially cleaner alternative. |
| 2018 Ram Promaster City | 1 | 2 | Compare as a potentially cleaner alternative. |
| 2019 Ram Promaster City | 5 | 1 | Compare as a potentially cleaner alternative. |
| 2020 Ram Promaster City | 1 | 2 | Compare as a potentially cleaner alternative. |
| 2021 Ram Promaster City | 5 | 3 | Compare as a potentially cleaner alternative. |
2015 Ram Promaster City Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2015 Ram Promaster City, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Power Train
16 owner complaints mention this component in the current safety profile.
All Power Train issues Ram onlyElectrical System
10 owner complaints mention this component in the current safety profile.
All Electrical System issues Ram onlyEngine
10 owner complaints mention this component in the current safety profile.
All Engine issues Ram onlyService Brakes
7 owner complaints mention this component in the current safety profile.
All Service Brakes issues Ram onlyElectrical System,Engine
6 owner complaints mention this component in the current safety profile.
All Electrical System,Engine issues Ram onlyPower Train,Engine
3 owner complaints mention this component in the current safety profile.
All Power Train,Engine issues Ram onlyAI Safety Analysis for the 2015 Ram Promaster City
Reliability Score
The 2015 Ram Promaster City receives a reliability score of 73 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
Known Issues for the 2015 Ram Promaster City
The following issues have been identified from NHTSA complaint data and owner reports for the 2015 Ram Promaster City:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Engine And Transmission Issues Engine performance degradation and transmission service warnings have been reported, leading to reduced vehicle performance and potential breakdowns. |
Medium | Common | 30k-60k miles |
| Electrical System And Software Issues Multiple instances of check engine lights and software malfunctions have been reported, affecting vehicle reliability. |
High | Common | 30k-60k miles |
| Service Brakes Service brakes have experienced reduced effectiveness, posing a safety risk during braking. |
Medium | Common | 30k-60k miles |
| Exterior Lighting Exterior lighting has failed in some instances, reducing visibility and safety. |
Low | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2015 Ram Promaster City:
Engine performance issues are a common problem.
Transmission service warnings are frequently reported.
Electrical system problems, including software issues, are common.
Exterior lighting failures have been reported.
Recall Details for the 2015 Ram Promaster City
The following 4 recalls have been issued for the 2015 Ram Promaster City by NHTSA:
Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v...
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i...
Summary: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standar...
Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
Summary: Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "L...
Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
NHTSA Complaint Summaries for the 2015 Ram Promaster City
Below are complaint narratives filed by owners of the 2015 Ram Promaster City with the National Highway Traffic Safety Administration. 1 complaint involved crashes. 1 involved fires.
While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was in park. The car wouldn't start. After cooling down I could start and drive but the same issue would happen intermitt...
The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was replaced. The failure recurred and was repaired an additional two times. During the final repair, the mechanic determined that f...
The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LIMP Mode and failed to accelerate above 5 MPH. The vehicle was taken to a dealer where it was serviced under an unknown recall; however, soon after the vehicle was ...
Driving 55mph on highway when, the vehicle began to shudder abnormally, resulting in pulling over to the shoulder of the interstate. Took vehicle to mechanic and learned oil coolant housing was leaking. This is a known design flaw by the manufacturer which can lead to engine damage and/or sudden stops of performance while driving.
The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the vehicle was in countdown mode or LIMP mode was displayed. The vehicle was taken to the dealer to be diagnosed; however, the dealer had informed the contact that the ...
The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were re...
The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experience harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that...
We purchased the van in April 2024, and the mileage was 130268. We checked the oil regularly and noticed the level dropping. After driving it 3080 miles and checked the oil level after letting the vehicle sit over night. The oil level was down almost 2 quarts. I contacted the dealer and told them what happened and they mentioned that there was a recall for some Promaster City vans. I looked up the...
Both side mirrors fold in at highway speeds which means you have to roll down the window and hold the mirror open to turn
The van was parked for approximately 5 hours and burst into flames with no one in it the key removed and the van locked. The fire department was called and took a couple hours to put the fire out. The van is a complete loss.
exited a freeway, and when taking off at the stop vehicle lunged forward into the intersection and went out of gear. after repeated attempts to accelerate, drove about 200 feet and dropped out of gear again. Had vehicle towed to Dealer who said needed a new transmission and a left engine and transmission mount because the mounts are breaking causing the engine and transmission to drop nearly to th...
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicle...
Several incidents when accelerating, the engine goes into a limp mode, followed by indicator lights coming on P0401, P0299, P226C. The vehicle will not accelerate and travels at a max speed of about 5mph. This has happened in traffic every time and has put me and my family, as well as other vehicles, at extreme risk of being in an accident, not being able to accelerate out of the way of oncoming ...
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to th...
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and i...
CONTACTED DEALER BRANDON DODGE ON BROADWAY AND WAS INFORMED THEY DON'T HAVE THE PART AND WERE UNABLE TO GET THE PART AND TO CONTACT THEM AT A LATER DATE. ----- NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-818RECALL DATE: NOVEMBER 15, 2019 MANUFACTURER RECALL NUMBER: VB2 SUMMARY: A COOLING FAN STALL / SEIZURE EVENT COULD LEAD TO ELECTRICAL OVERLOADING OF THE...
I TOOK THE VEHICLE INTO A RAM DEALER SERVICE CENTER BECAUSE THE 'FILL DEF' LIGHT AND MESSAGE REMAINED IN THE EVIC EVEN THOUGH THE DEF WAS FULL. THE DEALER DETERMINED THAT THE ISSUE WAS THE EGR COOLER, TUBE AND GASKETS NEED REPLACED. THE REPAIR WAS QUOTED AT $2918.27 (SEE ATTACHMENT). UPON RESEARCHING MOPAR SAFETY RECALLS, I CAME ACROSS RECALL VB1, WHICH PERTAINS TO EGR COOLERS OF RAM 1500S WITH E...
VAN IS HAVING ELECTRIC ISSUES CAUSING ALL LIGHT TO FLASH ON DASH. AND VAN SLOWS DOWN AND WILL ONLY RUN AT 15 MILES AN HOUR .VERY DANGEROUS. ALL SO WILL NOT START SOMETIMES. HAVE HAD IT IN SHOP UNDER WARRANTY FOR 7 MONTHS OF THE YEAR THIS YEAR. AND ITS GOING BACK IN AGAIN FOR SAME THING. THEY OUR ON THEIR 5TH TIME TRYING TO FIX THIS YEAR. THEY ACTUALLY SAID ONE TIME WAS BECAUSE IT RAINED ON THE VAN...
COOLING FAN CYCLES CONSTANTLY, KNOWN PROBLEM WITH PRO MASTER RECALL VB2 BUT MY VIN # DOSE NOT QUALIFY FOR THIS RECALL.
Showing 20 of 86 complaints. Additional complaints are available via the NHTSA database.
Frequently Asked Questions About the 2015 Ram Promaster City
Has the 2015 RAM PROMASTER CITY been recalled?
Yes, the 2015 RAM PROMASTER CITY has 4 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2015 RAM PROMASTER CITY have?
The 2015 RAM PROMASTER CITY has 86 complaints filed with NHTSA. Of these, 2 involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2015 RAM PROMASTER CITY?
The 2015 RAM PROMASTER CITY does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2015 RAM PROMASTER CITY?
The most commonly reported problems with the 2015 RAM PROMASTER CITY involve power train (16 complaints), electrical system (10 complaints), engine (10 complaints). Other affected components include service brakes, electrical system,engine, power train,engine.
How many crash reports does the 2015 RAM PROMASTER CITY have?
There are 2 crash reports associated with the 2015 RAM PROMASTER CITY out of 86 total complaints (2.3% of complaints involved crashes).
How many fire reports does the 2015 RAM PROMASTER CITY have?
There are 1 fire reports for the 2015 RAM PROMASTER CITY out of 86 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2015 RAM PROMASTER CITY?
No deaths have been reported in NHTSA complaints for the 2015 RAM PROMASTER CITY.
How many injuries are reported for the 2015 RAM PROMASTER CITY?
No injuries have been reported in NHTSA complaints for the 2015 RAM PROMASTER CITY.
Should I buy a 2015 RAM PROMASTER CITY?
Based on NHTSA data, the 2015 RAM PROMASTER CITY is research thoroughly before purchasing. It has 86 complaints, 4 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2015 RAM PROMASTER CITY?
The components with the most failures on the 2015 RAM PROMASTER CITY are: 1. POWER TRAIN (16 complaints), 2. ELECTRICAL SYSTEM (10 complaints), 3. ENGINE (10 complaints), 4. SERVICE BRAKES (7 complaints), 5. ELECTRICAL SYSTEM,ENGINE (6 complaints). POWER TRAIN is the single most-reported problem area with 16 complaints.
What should I know before buying a 2015 RAM PROMASTER CITY?
Be cautious of engine and transmission issues, as well as electrical system problems. Regular maintenance is crucial to avoid potential breakdowns and safety risks. The 2015 RAM PROMASTER CITY has 86 NHTSA complaints and 4 recalls on record.
How reliable is the 2015 RAM PROMASTER CITY?
The 2015 RAM PROMASTER CITY receives a reliability score of 73/100, indicating above-average reliability. This is based on 86 owner complaints, 4 recalls, and 3 crash/fire reports in the NHTSA database. Key known issues include Engine and Transmission Issues and Electrical System and Software Issues.
What are the known issues with the 2015 RAM PROMASTER CITY?
Known issues with the 2015 RAM PROMASTER CITY include: Engine and Transmission Issues, Electrical System and Software Issues, Service Brakes, Exterior Lighting. These are based on patterns found across 86 NHTSA complaints. 4 of these patterns resulted in formal recalls.
What are the most common issues with the 2015 RAM Promaster City?
Engine and transmission issues, electrical system problems, and exterior lighting failures are the most common.
Are there any recalls for the 2015 RAM Promaster City?
Yes, there have been recalls related to electrical and equipment issues.
What should I do if I experience engine performance issues?
Have the vehicle inspected by a professional to diagnose and address the issue promptly.
Buyer Advice
Our recommendation: Be cautious of engine and transmission issues, as well as electrical system problems. Regular maintenance is crucial to avoid potential breakdowns and safety risks.
NHTSA Data Summary for 2015 Ram Promaster City
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2015 Ram Promaster City. The data includes 86 consumer complaints filed by vehicle owners, 4 manufacturer-initiated safety recalls, 2 reported crashes, 1 fire incidents, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16